About Prime Rehabilitation
About
Prime
Rehabilitation
Prime Rehabilitation is part of a family of companies which have been defining how the personal injury and private health services are delivered in the UK for nearly 20 years. We now span medico-legal reporting, diagnostics, rehabilitation and mental health services delivering UK wide.
We employ, train and reward talented people who have all helped us shape what we are today. Ultimately we have carved out a reputation for honesty, transparancy and delivering an experience that both the patient and instructing party highly value.
Our philosophy is to put the patient at the centre of all our decision making, this mean we remain focused on medical excellence, speed, recovery, compliance, accuracy and response times. However complex the incident we have the experience, clinical expertise, access to the facilities and build a team to target the best possible outcome for the patient.
Our business is deeply respectful of the lives of the people we assist. While we are commercial, we remain empathetic, respectful of people’s dignity, religion, agency, and remain independent in our assessments and medical advice.
We are privileged to have had a positive impact on the lives of so many over the years and continue to protect our position as leader in the sector.
Who we are
Peter Laithwaite, CEO
Jo Burke, Operations Director
Tom Burke, Business Development Manager
Rachel McLellan, Rehab Operations Manager
Rebecca Wood, Administrator
Jade Wilson, Financial Controller
Melissa Hart, Senior Claims Handler
Shelby Harrison, Senior Claims Handler
Lauren Rothwell, Finance Assistant
Julia Fraser, Finance Assistant
Monica Dixon, Credit Controller
Freya Swailes, Junior Claims Handler
Niamh Cocker, Junior Claims Handler
Aimee Gillan, Junior Claims Handler
Technology
Our Cloud based software has been developed by colleagues who have recognised, award winning expertise in medical reporting and claims procedures. The process has been rigorously mapped and a number of fail safes and triggers put in place to both ensure customer satisfaction , attendance and legal compliance. Consumer data, particularly healthcare information has to be held securely and properly - we employ rigorous processes to protect customers privacy.
Data Centres
Which underpin your infrastructure are equally robust and accredited with the ISO 9001 data security mark.
Service Fall-down
Accredited subscribers benefit from our investment in infrastructure, which provides robust and geographically disbursed disaster recovery sites.
Adaptability & Integration
We are accustomed with working with clients’ own systems and the common industry case management platforms. We look to ensure your work is delivered in a way which expedites your processes and access to data.
